Cancellation Policy

Effective Date: August 2026

At Current Motion Carts, we understand that plans can change. This Cancellation Policy explains how order cancellations are handled and outlines your rights and responsibilities before and after an order has been placed.

By placing an order with Current Motion Carts, you acknowledge and agree to the terms of this Cancellation Policy.

1. Order Cancellation Before Processing

Customers may request to cancel an order before it has been processed, prepared for shipment, or scheduled for delivery.

If your cancellation request is approved before processing begins, you will receive a full refund using your original payment method.

2. Order Cancellation After Processing

Once an order has entered processing, packaging, or shipping preparation, cancellation may no longer be possible.

If cancellation is still feasible after processing has begun, administrative, payment processing, or restocking fees may apply where permitted by applicable law.

If an order has already been shipped, it cannot be canceled and will instead be handled in accordance with our Return & Refund Policy.

3. Custom Orders & Special Requests

Orders involving special-order vehicles, customized golf carts, personalized accessories, or customer-requested modifications may not be eligible for cancellation once production, customization, or procurement has begun.

If a cancellation is approved for a custom order, any applicable non-recoverable costs may be deducted from the refund where permitted by law.

4. How to Request a Cancellation

To request an order cancellation, please contact our customer support team as soon as possible.

Please include:

• Your full name

• Order number

• Date of purchase

• Reason for cancellation

• Preferred contact information

Submitting a cancellation request does not guarantee that the order can be canceled. Our team will review your request and notify you of its status as quickly as possible.

5. Refund Processing

If a cancellation is approved, eligible refunds will be issued to the original payment method used during checkout.

Refund processing times may vary depending on your payment provider or financial institution.

6. Orders Already Shipped

Orders that have already been shipped cannot be canceled.

If you no longer wish to keep the product after delivery, please refer to our Return & Refund Policy for information regarding eligibility and return procedures.

7. Right to Decline Cancellation Requests

Current Motion Carts reserves the right to decline cancellation requests when:

• The order has already been shipped.

• The product has been specially ordered or customized.

• The order has entered a stage where cancellation is no longer reasonably possible.

• Fraudulent or unauthorized activity is suspected.

8. Changes to Orders

If you need to modify your order, such as updating your shipping address or correcting contact information, please contact us immediately.

While we will make every reasonable effort to accommodate changes before shipment, modifications cannot be guaranteed once processing has begun.

9. Contact Us

For cancellation requests or questions regarding your order, please contact us:

Phone: +1 856 318-6496
Email: sales@currentmotioncarts.com
Address: 1809 Black Horse Pike, Williamstown, NJ 08094, United States

Our customer support team is committed to assisting you promptly and providing a smooth, transparent shopping experience.

Commitment to Customer Satisfaction

At Current Motion Carts, we value every customer and strive to make the ordering process simple, fair, and transparent. If you have any concerns regarding your purchase, we encourage you to contact us as soon as possible so we can work toward the best possible solution.